Contact Us

Got a question about how sweepstakes casinos work, spotted something that needs updating, or want to flag an issue with one of the sites we cover? This page explains the best way to reach Social Casinos and what we can (and can't) help with.

How to reach us

You can email us at [email protected]. We read every message and try to respond within a couple of business days, though it can take a little longer during busy periods. Please include as much detail as possible - the operator name, the state you're writing from, and a short description of the issue - so we can look into it properly.

What we can help with

• Corrections or updates to information on our site, including welcome offers, eligible states, or platform details that may have changed
• Suggestions for sweepstakes or social casino platforms we haven't yet reviewed
• General questions about how the Gold Coins and Sweepstakes Coins model works
• Feedback on our reviews, comparisons, and how we present information
• Reports of broken links, outdated offers, or inaccurate details

What we can't help with

We're an independent research and comparison site, not an operator, payment processor, or regulator. That means we're not able to help with account logins, identity verification, prize redemptions, or payment issues on a specific sweepstakes casino - those requests need to go directly to the platform's own customer support team, since only they have access to your account.

We also don't provide legal or tax advice. If you have questions about whether a platform is available in your state, or how prize redemptions might affect your taxes, the operator's terms and conditions and a licensed professional are the right places to check - laws and eligibility rules change fairly often and vary by state.

Concerns about play habits

If you or someone you know is struggling to keep gaming enjoyable and under control, our Responsible Gambling page has resources and pointers on where to find support. Sweepstakes casinos use a promotional model rather than traditional real-money wagering, but the games themselves still rely on chance, and it's worth taking play seriously.

Before you get in touch, you might find your answer already

A few common questions are already covered elsewhere on the site:

• Curious who we are and how we put these pages together? Visit About Us.
• Want to know the rules around using the site itself? See our Terms and Conditions.
• Playing from outside the US, or looking at options beyond sweepstakes platforms? Our page on Non GamStop Casinos may be more relevant to what you're after.

A note on accuracy

We fact-check operator details - welcome offers, eligible states, redemption terms - as of the date shown on each page, but sweepstakes casino terms can change without much notice, and state-level rules are updated often. If you spot something that looks out of date, telling us is genuinely useful and helps keep the site reliable for other readers.